Privacy Policy

Effective Date: February 25, 2025

ChiFlow Academy (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.chiflowacademy.com, use our services, and interact with our digital platforms.

By accessing or using our website, you agree to the terms outlined in this Privacy Policy. If you do not agree, please refrain from using our services.

1. Information We Collect

We may collect the following types of personal and non-personal information:

✅ Personal Information: When you sign up for memberships, register for workshops, book private sessions, or make a purchase, we may collect:

Name
Email address
Phone number
Billing and payment details
Any other information you voluntarily provide

✅ Non-Personal Information: We may automatically collect:

IP address
Browser type and device information
Website activity (e.g., pages visited, time spent)
Cookies and tracking technologies

2. How We Use Your Information

We use your information to:

✔ Process payments and provide the services you request
✔ Personalize your experience on our site
✔ Improve our website, content, and offerings
✔ Send updates, newsletters, and promotional emails (only if you opt-in)
✔ Respond to inquiries and provide customer support
✔ Comply with legal obligations and protect our rights

3. How We Protect Your Information

We take security seriously and implement industry-standard measures to protect your data. This includes:

🔒 Secure servers and encrypted transactions
🔒 Limited access to personal data by authorized personnel only
🔒 Compliance with applicable data protection laws

However, while we take strong precautions, no method of online transmission or storage is 100% secure.

4. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share your data only in these situations:

Service Providers: We may use third-party platforms (e.g., payment processors, email services) to assist with operations.
Legal Requirements: If required by law or to protect our rights.
Business Transfers: If we merge, sell, or acquire new business assets, your data may be part of the transaction.

5. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to:
🍪 Improve your website experience
🍪 Analyze visitor behavior and site performance
🍪 Personalize content and marketing efforts

You can modify your cookie preferences in your browser settings.

6. Your Rights & Choices

Depending on your location, you may have rights over your personal data, including:

✅ Access & Correction: Request a copy of your data or correct inaccurate information.
✅ Opt-Out: Unsubscribe from emails or marketing messages anytime.
✅ Data Deletion: Request removal of your personal data where legally permitted.

To exercise these rights, contact us at lynnmarie@chiflowacademy.com

7. Third-Party Links & Services

Our website may contain links to third-party websites (e.g., Zoom, Vimeo, social media). We are not responsible for their privacy practices. Please review their policies before providing personal information.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18 without parental consent. We do not knowingly collect personal data from children.

9. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page, and significant updates will be communicated via email or website notice.

10. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us at: lynnmarie@chiflowacademy.com